+971 4 404 8787
history-tcg

Our Policy

Quality Policy

The Corporate Group (TCG) is committed to providing its customers and partners with professional services that fully comply with company standards and world-class excellence.

TCG is committed to:

  •  Understanding the needs and requirements of customers and fulfilling them with the best approach and service.

  •  Establishing long-term partnerships with customers through feedback and relationship management, encouraging customer retention and sales growth.

  •  Providing effective and prompt service to achieve total customer satisfaction at all times.

  •  Continuously upgrading our technology, service quality, communication facilities and the skill sets to meet customer requirements efficiently.

  •  Endeavor to achieve operational excellence by abiding by statutory and legal regulations while conducting our activities.

  • Ensure employees have the competence and resources to discharge their individual responsibilities and encourage a positive quality culture, upgrading their professional skills to keep pace with business needs.

  • Regularly review the suitability and effectiveness of our quality management system, including this policy, and undertake appropriate improvements as necessary.

This policy shall be communicated to all employees, customers, and stakeholders and be made available publicly.

Health and Safety Policy

The health and safety of our employees are of utmost importance and The Corporate Group is committed to providing and maintaining a safe and healthy work environment and promoting safe work practices.

TCG and Subsidiaries shall

  • Comply with all local safety and health legislative requirements and will strive to eliminate any unforeseeable hazards. 

  • To create for employees, as far as is practicable, a working environment where potential work-related stressors are avoided, minimized or mitigated through good management practices, effective human resources policies, and staff development.

  • Shall generate continual effort for the improvement and prevention of work-related accidents through awareness, training, and setting of measurable objectives and targets.

  • This policy shall be communicated to all employees and also to the public and is ensured that it is understood, implemented and maintained at all levels of the organization.

This policy will be reviewed periodically to ensure it is relevant and appropriate to the company activities.

Environmental Policy

The Corporate Group (TCG) recognizes the impacts on the environment arising from our operations and facilities due to consumption of resources such as energy, waste generation, and management.

We strive to minimize our direct impacts on the environment while simultaneously enhancing our services and solutions for our clients.

TCG aims to fulfill its environmental commitments through:

  • Adopting the “3-R” (reduce, reuse and recycle) philosophy for all types of waste, in line with regulatory requirements or industry best practice.

  • Minimizing our impact on the environment by minimizing the use of paper, using energy efficient measures and equipment.

  • Encouraging reusing or recycling waste by disposal at recycling facilities.

  • Raising environmental consciousness, developing environmentally sustainable practices, encouraging participation and training employees in environmental practices within the Group.

  • Communicating the environmental policy to all employees, customers, business associates and other stakeholders and ensuring it is available to the public.

  • Reviewing the environmental policy and allied management systems periodically to ensure their continuing applicability and relevance to our operations and stakeholder expectations.

We shall strive to fulfill all our environmental obligations and commitments as a truly responsible global corporate citizen.